Openings >> Shift Supervisor
Shift Supervisor
Summary
Title:Shift Supervisor
ID:1123
Location:Kissimmee
Description
GameTime, a family entertainment center, is seeking a candidate for the Shift Supervisor position that provides overall leadership, supervision and direction on shift operations and operating standards to positively impact business results in all departments of the building.  Candidate will be responsible for building a strong team environment in our restaurant & bar as well as the game floor.
  
Supervisor’s Job Purpose:  Profit contribution in supporting the management team by leading the staff with a positive attitude, clear communication and strong guest service skills in our food & beverage department as well as the game floor.
  
Supervisor’s Job Duties:
 
  • Increases staff’s effectiveness by training, coaching and counseling staff; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions.
  • Builds company image by collaborating with customers and employees; enforcing ethical business practices.
  • Maintains operations by upholding policies and standard operating procedures. 
  • Maintains patron satisfaction by monitoring, evaluating and auditing food, beverage, and service offerings, prizes redeemed, initiating improvements; building relationships with preferred patrons.
  • Accomplishes restaurant and game floor human resource objectives by  training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions;
  • Maintains safe, secure, and healthy facility environment by following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
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